Luxury Florida Rental Villas

Guest Questionnaire

This is a sample form, and cannot be submitted.
We send guests the correct link after their stay with us.

                 Mr        Mrs       Miss       Ms       Other
Title:                                      
First Name: Last Name:

                                                                     4 Bed         5 Bed     Don't Know
Which Villa did you stay in?                                       

What dates were you in the villa?  From:   To:


                                                                     Very Easy      Easy      Average    Difficult  Very Difficult  
1.Booking Process: Did you find it -                                                          
                             Additional remarks 
    Information Pack:                          Very useful  Useful          OK            Poor      Very Poor    
2. Did you find it -                                                                                                 
                            Additional remarks                                                                        Very useful   Useful    Average  Not useful Didn't use
3. Was the map -                                                                                           
                            Additional remarks                                                                         Excellent   Accurate   Average       Poor       Wrong     
4. Were the directions -                                                                   
                            Additional remarks                                                                          Very useful Useful  A nice extra Didn't use Pointless
5. Was the Orlando brief guide -                                                            
                            Additional remarks 
   On Arrival:                                             Excellent       Good      Average       Poor     Very Poor   
6. Initial impression-                                                                              
                            Additional remarks                                                                          Excellent       Good      Average       Poor     Very Poor
7. Cleanliness of Bathrooms -                                                            
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
8. Cleanliness of Bedrooms -                                                           
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor   
9.Cleanliness of Kitchen area -                                                       
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
10.Cleanliness of Family areas -                                                       
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
11.Cleanliness of BBQ  -                                                                    
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
12. Cleanliness of Pool -                                                                   
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
13. Cleanliness of Deck area -                                                              
                            Additional remarks 
     Attractions Ticket Service                 Yes            No     
14. Did you use this service?                                 
                            Additional remarks 
     Management Company                     Yes            No       
15. Did you need to contact them?                           
                            Additional remarks                                                                         1hr or less   1-2hrs      2-3hrs      3-4hrs  4hrs or more
16. How soon did they respond?                                                       
                            Additional remarks                                                                          Excellent      Good      Average     Poor      Very Poor
17. How efficient were they?                                                            
                            Additional remarks 

     Villa Supplies:
     Were the following available on your arrival?
                                                                              Yes           No    Don't Know
18. Washing Powder -                                                          

19. Dish washer tablets -                                                     

20. Black refuse/garbage sack -                                        

21. White kitchen bin bag -                                                 

22. Kitchen paper roll -                                                         

23. Tea -                                                                                  

24. Coffee -                                                                            

25. Sugar -                                                                             

26. Creamer -                                                                        

27. Toilet rolls (1 per bathroom) -                                     

28. Liquid Soap -                                                                   

29. Cotton Wool balls -                                                        

30. Kleenex Tissues -                                                           

                            Additional remarks       

      Villa Information Book                   Very useful Useful  A nice extra Didn't use Pointless
31. How did you find it?                                                                                       
                            Additional remarks 

                                                                        Excellent       Good      Average       Poor     Very Poor
32. Overall Vacation experience -                                                     
                            Additional remarks 

                                                                        Within 1yr  Within 2yrs Within 3yrs Not likely
33. Will you visit our villa again?                                                      
                            Additional remarks 

                                                                              Yes           No    
34. Would like to be emailed with offers?                     
If yes, please enter your email address:     

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